What information do we collect about you?
We collect information about you when you register with us or place an order. We also collect information when you voluntarily complete customer surveys, provide feedback, newsletter subscription and contact us. Website usage information is collected using cookies.
The following information is collected upon placing an order with us: first and last name, e-mail address, billing details, company information such as company name and tax number. We require this information to enter into a binding contract (which is to purchase our products), to issue invoices, credit memos and other legal documents. This information is stored for legal reasons.
All rights in this website are owned by us. Any unauthorised use, copying or modification is prohibited.
How will we use the information about you?
We collect information about you to process your order, manage your account, and, if you agree, to e-mail you about the status of your order, the status of your payment, delivery instructions, information about other products we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our partner companies such as suppliers and shipping services so that they may provide you with the purchased services and deliver purchased products.
We do not share your information with any third parties.
In processing your order, we may use information from fraud protection agencies, verify age and deliver goods.
How long do we store the information?
We store your billing details for a minimum of 5 years as required by tax law, which may be used for auditing or other legal purposes.
In case you would like your personal information to be removed, updated or modified, please contact us.
We would like to send you information about products, offers and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any time by clicking the ‘Unsubscribe’ link on any email you receive.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail us at firstname.lastname@example.org. We provide this information free of charge.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer’s browser to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Cookies are also used to handle the same visitor session while you browse between pages of the website.
For further information visit https://www.aboutcookies.org.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in some cases, some of our website features may not function as a result.
How to contact us